Rules for buying/selling on the P2P

The rules of successful deals.

📌The system locks the amount specified in the lot. This is necessary to confirm the seller’s intentions and prevent fraudulent actions. After cancelling the ad the amount is returned to the balance.

📌You can only start a transaction with a user with whom you have the same payment methods. Tinkoff — Tinkoff, — yes; Sberbank — Tinkoff, — no.

📌The order is active for 30 minutes, then the status automatically changes to “Closed” and the ad goes back to the general list of lots.

📌Order statuses:

Pending Payment — the transaction is open and awaiting confirmation of payment sending.
Paid — payment sending is confirmed.
Closed — payment has been received and coins have been sent. Transaction successfully closed.

📌Never transfer coins until payment is actually received.

📌Transfer the payment only to the details specified in the special order window. If the user asks to transfer the payment to other details in the chat — it may be a scammer.

📌To secure the transaction the name of the seller must match the name of the sender of the payment.

📌In case of sending payment and not receiving coins within 15 minutes after closing the order, contact support. To verify the data, you will need to provide data about the transfer, — a screenshot of the transfer or an electronic receipt.